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HAM COOKING

Shipping Policy

Last updated: November 3, 2026

Free US shipping on orders $50+

Orders of $50 or more (after discounts, before taxes) ship free to any US address. Under $50, you pay the standard shipping rate for your items. For example, a single tee usually ships for about $5 and a hoodie for about $9. Your exact shipping cost is always shown at checkout before you pay.

Where we ship

We ship to US addresses only. We don’t ship internationally right now, and checkout won’t accept an address outside the United States. Alaska, Hawaii, US territories and APO/FPO/DPO military addresses are shipped wherever our print partners and carriers can deliver, and can take longer. If we can’t ship to your address, checkout won’t let you complete the order.

How long it takes

Every HAM Cooking item is made to order just for you. Nothing sits in a warehouse.

  • Production: 2–5 business days to print or embroider your item.
  • Shipping: 5–10 business days in transit after it ships.
  • Total: most US orders arrive within 7–15 business days of ordering.

Business days are Monday to Friday, not counting US holidays. Around Black Friday and the holidays, production and carriers can run a few days slower, so order early for gifts.

These are estimates, not guarantees. Once your order leaves our print partner, the carrier controls delivery.

Shipping method and carriers

All orders ship by standard ground shipping. Our print partners choose the carrier (usually USPS, UPS, FedEx or DHL) based on your address and what you ordered. We can’t offer expedited shipping or a specific carrier right now.

Multiple packages

HAM Cooking products are made by several print partners across the US. If you order more than one item, they may arrive in separate packages on different days, each with its own tracking number. That’s normal. You won’t pay extra for it beyond the shipping shown at checkout.

Tracking

When each package ships, you’ll get an email with a tracking link. If you don’t see it, check your spam or promotions folder, or email us with your order number.

Address changes and cancellations

Production starts quickly, so please check your shipping address before you pay. If you need to change your address or cancel, email [email protected] as soon as possible with your order number. If production hasn’t started yet, we’ll make the change or cancel and refund you in full. Once production has started, we can’t change or cancel the order.

Wrong or incomplete addresses

Please double-check your address at checkout. If a package is returned or lost because the address entered was wrong or incomplete, we can reship it once you confirm the correct address, but the cost of reprinting and reshipping is the buyer’s responsibility.

Late, lost or stolen packages

  • Running late? Check your tracking link first. Carriers sometimes take a few extra days.
  • Not arrived? If your package hasn’t arrived 21 days after it ships, email us within 7 days after that with your order number. We’ll work with our print partner and the carrier, and if it’s confirmed lost, we’ll send a free replacement or a full refund.
  • Tracking says delivered, but you don’t have it? Check around your home, with neighbors and your mailroom, and contact the carrier, which sometimes marks packages delivered a day early. Then email us within 7 days of the delivery scan and we’ll help open a claim with the carrier.

Damaged items

If something arrives damaged or misprinted, see our Returns & Refunds Policy. We’ll make it right.

Taxes

Sales tax is calculated and collected at checkout where required by law.

Questions

Email [email protected]. Please include your order number.